Meet a Retriever—Collin Sullivan ’19, M.P.P. ’21, digital credential innovator

Published: Dec 9, 2024

Collin Sullivan ’19, Digital Credential leader, wearing a black suit and gold tie, shakes hands with an older woman in a white patterned jacket at an event. The interaction is warm and professional, with Collin holding a yellow program booklet. In the background, a woman with curly hair and glasses smiles, adding to the lively atmosphere of the gathering
Collin Sullivan ’19, information systems and economics, M.P.P. ’21, chats with Mimi Dietrich '70 at the 2019 Alumni Awards. (Marlayna Demond '11/UMBC)
Collin Sullivan ’19, information systems and economics, M.P.P. ’21, is the program director for digital credential innovation in the Division of Professional Studies. While he started as a student worker in 2015 for the Division of Information Technology (DoIT), working with faculty to leverage the use of clickers in the classroom, he now leads university efforts to offer in-demand microcredentials, such as the Greater Washington Partnership Digital Tech credential. Two things have been constant in Collin’s career: his interest in technology and his love of the UMBC community. 

Q: What led you to your current role? 

A: In many ways, my professional time at UMBC found me. I began as an undergraduate student worker in Instructional Technology with DoIT. I started by supporting classroom clickers in classes all across campus. I’ve always been interested in educational technology, so I was incredibly fortunate and lucky to have had that opportunity during my undergrad. 

When I was about to graduate, like many rising seniors, I was really unsure of where I was going to go. I was feeling uneasy about looking for jobs because I knew the values of UMBC and the community that exists here, and I had a hard time thinking about other places to work that would have the same feeling. My passion for educational technology never waned, and in the end I found an opportunity at UMBC.

Q: How many hats do you wear at UMBC?

A: I have had many roles here at UMBC: undergraduate student, graduate student, alumnus, staff, and adjunct faculty member. I’ve studied information systems, economics, and public policy. I began my career in the Division of Information Technology, and now I am in Extended Studies with the Division of Professional Studies. It is without question that I am who I am, and where I am, because of UMBC. 

Q: Tell us about someone in the community who has inspired you.

A: There are way too many people to name! The first person who comes to mind is Craig Berger, my Student Government Association advisor when I was an undergrad. There is no other way to put it other than Craig is the best. During my first few days at UMBC, I made my way to the Campus Life office, and Craig always made me feel welcomed and, later, truly empowered me to feel like I could make a difference on campus and beyond the loop. He taught me that even during times that feel particularly challenging, the world is still malleable. A different perspective and level-headed, strategic approach often is a meaningful path forward.

Collin Sullivan ’19, wearing a dark suit and black tie, smiles confidently in a professional outdoor portrait.

Q: What’s the one thing you’d want someone who hasn’t joined the UMBC community to know about the support you find here?

A: In many ways, UMBC is a small town. It feels like a close-knit community where it’s easy to make meaningful connections with people from diverse backgrounds who genuinely care about each other. While we strive for excellence, there’s no sense of competition—everyone supports one another in achieving personal and collective success, whether in academics, work, or relationships.

Q: Tell us about an organization you’re involved in as part of your work.

A: I’ve had the privilege of being involved with 1EdTech, a national education technology organization, where I serve as co-chair of the Digital Credential Innovation Leadership Network. Our goal is to ensure that everyone who earns digital credentials can confidently showcase their verified competencies and achievements, using them in ways that best support whatever is next in life.

Q: What’s your favorite place on campus to relax or meet friends? 

A: My favorite spot has changed over the years—from the tables by the Library pond to the area outside the RAC and the Forum sculpture at the PAHB. But honestly, my go-to answer has to be the coveted comfy chairs at Starbucks! I’ve had so many amazing conversations with friends, mentors, and colleagues there. Plus, you never know who you’ll bump into. There’s just something about the possibilities of chatting over a cup of coffee.

In many ways, UMBC is a small town. It feels like a close-knit community where it's easy to make meaningful connections with people from diverse backgrounds who genuinely care about each other.

Collin Sullivan '19, M.P.P. '21

program director for digital credential innovation

Q: What part of your job do you enjoy the most and why?

A: Working with faculty and staff to create new pathways for learners to reach their goals. It’s easy to get caught up in our own worlds and forget to pause and reflect on the progress we’re all making. I love that I get to collaborate with others to create space for those reflections, where we can really think about what we want learners to achieve. The best part? Seeing the end result—acknowledging all the hard work, both seen and unseen, that helps learners improve their lives and take the next step in their journey.

UMBC’s greatest strength is its people. When people meet Retrievers and hear about the passion they bring, the relationships they create, the ways they support each other, and the commitment they have to inclusive excellence, they truly get a sense of our community. That’s what “Meet a Retriever” is all about.

Learn more about how UMBC can help you achieve your goals.

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