Lynne Schaefer, vice president for finance and administration, spoke to College Planning and Management about best practices for contracting housekeeping, dining, grounds maintenance and other services in higher education. College Planning and Management is a monthly journal focusing on campus safety, facilities, technology and more.
Schaefer discussed the lessons she has learned from her time at UMBC working with campus vendors and ensuring student satisfaction. She recommended establishing contracts that are descriptive and performance-based rather than prescriptive, saying, “If you are going to use outside experts then rely on their expertise.”
Click here to read the article titled “Let It Go.”
