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Undergraduate Catalog 2012

Management of Aging Services

AGNG 100 (3.00)

So You Say You Want a Revolution: How Boomers are Revolutionizing Aging

Baby Boomers, who revolutionized youth, are now aging. This course uses multimedia to examine Boomers' historical, cultural and socioeconomic experiences to see why Boomers will challenge stereotypes about aging. Implications of this demographic wave for the creation of a new social and entrepreneurial landscape are discussed. Students will apply this multidimensional analysis to past and future cohorts to understand the revolutionary nature of why aging is not what it used to be, and what this means to each of us.
   Course ID: 052104
   Consent: No Special Consent Required
   Components: Lecture
   Course Equivalents: AGNG 100Y
   Attributes: Social Sciences (GEP), Social Sciences (GFR)

AGNG 100Y (4.00)

So You Say You Want a Revolution: How Boomers are Revolutionizing Aging

Baby Boomers, who revolutionized youth, are now aging. This course uses multiple media to examine Boomers' historical, cultural, and socioeconomic experiences to see why Boomers will challenge stereotypes about aging. Implications of this demographic wave for the creation of a new social and entrepreneurial landscape are discussed. Students will apply this multidimensional analysis to past and future cohorts to understand the revolutionary nature of why aging is not what it used to be, and what this means to each of us.
   Course ID: 100016
   Consent: No Special Consent Required
   Components: Discussion, Lecture
   Course Equivalents: AGNG 100
   Attributes: Social Sciences (GEP), Social Sciences (GFR)

AGNG 200 (3.00)

Aging People, Policy and Management

Based in the life-course perspective, this course blends academic analysis of human aging in social context with more experiential learning, including exposure to literature on older adults, awareness exercises about aging in the news and talking with older adults in and out of class to debunk common myths and stereotypes regarding aging and older adults. Academic content is broadly social, in terms of understanding family and community contexts of aging, the individual experience of aging including productivity, spirituality and typical engagement, normal changes and diseases common in physical and psychological health,and a focus on how society views aging. Finally, students will be encouraged to identify themselves as aging individuals, on a trajectory toward later life.
   Course ID: 052105
   Consent: No Special Consent Required
   Components: Lecture
   Course Equivalents: AGNG 200Y
   Attributes: Social Sciences (GEP), Writing Intensive, Social Sciences (GFR)

AGNG 200Y (4.00)

Aging People, Policy and Management

Based in the life-course perspective, this course blends academic analysis of human aging in social context with more experiential learning, including exposure to literature on older adults, awareness exercises about aging in the news and talking with older adults in and out of class to debunk common myths and stereotypes regarding aging and older adults. Academic content is broadly social, in terms of understanding family and community contexts of aging, the individual experience of aging including productivity, spirituality and typical engagement, normal changes and diseases common in physical and psychological health,and a focus on how society views aging. Finally, students will be encouraged to identify themselves as aging individuals, on a trajectory toward later life.
   Course ID: 100132
   Consent: No Special Consent Required
   Components: Discussion, Lecture
   Course Equivalents: AGNG 200
   Attributes: Social Sciences (GEP), Writing Intensive, Social Sciences (GFR)

AGNG 298 (3.00)

Special Topics in Management of Aging Services

This course addresses special topics in the area of aging services for lower-level students, without substantial background. Topics will vary and will be announced in advance of the semester in which the course is offered. This course is repeatable up to 6 credits or 2 attempts.
   Course ID: 057341
   Consent: No Special Consent Required
   Components: Lecture
   Topics: Strength Based Approaches to Promoting Health

AGNG 300 (3.00)

Introduction to Policy and Aging Services

This course introduces students to the policy making process and the resultant services and products that affect older persons. Social and economic foundations of policy, the role of government and interest groups, basics of policy analysis, legal and ethical considerations are examined. The current aging services network and the service and business opportunities needed to meet the needs of aging persons now and in the future are viewed as they are affected by the nature of the aging cohorts, the essentials of policy development, and electoral politics.
   Course ID: 057342
   Consent: No Special Consent Required
   Components: Lecture
   Requirement Group: You must complete AGNG 200

AGNG 301 (3.00)

Intermediate Policy Analysis for Aging Issues

A continuation of AGNG 300, this course emphasizes the further exploration and application of policy tools and processes. Field trips will exhibit first hand governmental policy processes as well as the relevance of current policy issues and application in the private sectors. Through these visits students will witness programs in action and gain perspectives of participants, program staff and managers about the challenges and rewards of community programs at work. The course will focus student discussion and debate on a range of current aging service policy issues including entitlements, housing, human resources (care-givers), end-of-life, retirement and pensions and community service.
   Course ID: 100183
   Consent: No Special Consent Required
   Components: Lecture
   Requirement Group: Completion of AGNG 300

AGNG 310 (3.00)

Introduction to the Management of Aging Services

The objective of this course is to provide students with a fundamental understanding of the unique challenges inherent in managing aging services organizations, and to learn the aging services manager's role in planning, organizing, staffing, leading, and evaluating. The course uses practical applications to enable students to apply the fundamental principles of both project management and transactional management in an aging services environment, as well as, in understanding the challenges and contemporary issues facing the 21st century manager in aging services organizations. Students will be exposed to the hierarchy of management competencies, and be prepared to make the transition to entry level management positions in aging services while learning how to effectively manage people, understanding how to create a strategic management framework to capture and grow an organization to its full potential. This course reviews a variety of organizational management issues, as they are unique in the aging services sector, such as organizational performance, organizational culture, management theories, and reviews a number of quality assessment tools.
   Course ID: 100444
   Consent: No Special Consent Required
   Components: Lecture

AGNG 311 (3.00)

Intermediate Management of Aging Services

The objective of this course will build on AGNG 310, and provide students with an intermediate level, practical, evidence based perspective of management in an aging services organization. The course will provide an opportunity for students to build and expand on the introductory theory and practice course by applying their management competency and philosophy to learn about organizational culture, staffing, leadership, and evaluation skills in an aging services environment. The course will develop the students' practical application, critical thinking and analytical skills involving complex aging services management issues, including change management, project management, managing a multicultural aging services organization, transactional management, and the unique challenges of the 21st century manager in today's aging services organizations. Students will be exposed to core management theories as they apply to the aging services sector, including: building a learning organization, effective change management, handling conflict management, management by objectives, total quality management, and organizational performance management. Students will become knowledgeable in practicing and applying these theories to critical matters as managers and leaders will foresee themselves in the future in aging services organizations.
   Course ID: 100483
   Consent: No Special Consent Required
   Components: Lecture
   Requirement Group: Completion of AGNG 310

AGNG 320 (3.00)

Strength-Based Approaches to Promoting Health and Wellness in the Aging Services - Part One

The AGNG 320 course is intended for students who plan a career in the aging services field and are interested in leading innovation and change in their area of expertise. The course addresses aging related problems from the biopsychosocial domains through creating strength-based interventions that capitalize on the older person's existing skills, resources, and adaptive capacities. This course is designed to be the first of a two-part sequence, with the second course focusing on mental health and wellness.
   Course ID: 100436
   Consent: No Special Consent Required
   Components: Lecture

AGNG 321 (3.00)

Strength-Based Approaches to Achieving Mental Wellness in the Older Adult

The AGNG 321 course is intended for students who plan a career in the Aging Services field and are interested in leading innovation and change in their area of expertise. The course prepares students in creating strength-based programs and services to achieve mental wellness using the older adult's existing skills, resources, and adaptive capacities. This course is a continuation of AGNG 320 which focuses on addressing age-related changes in physical health.
   Course ID: 100484
   Consent: No Special Consent Required
   Components: Lecture
   Attributes: Writing Intensive
   Requirement Group: You must complete AGNG 320 with a C or better

AGNG 351 (3.00)

Business Decision Making for Aging Services

The course develops a knowledge base sufficient to allow students to both appreciate and become conversant with the application of basic individual and business-related decision making skills to issues facing all individuals especially older adults as well as organizations engaged in the provision of aging services. Through a case study approach based firmly in aging services, it surveys a range of topics including economic behavior (motivation), marginal analysis, the market forces of supply & demand, illustrations of market failure, the mechanics of profit maximization, the time value of money and personal financial strategies to cope with the predicted sea changes resulting from the aging of the population.
   Course ID: 100969
   Consent: No Special Consent Required
   Components: Lecture
   Requirement Group: You must complete AGNG 200

AGNG 358 (3.00)

Advanced Study in Management of Aging Services

Provides students with the opportunity for advanced study of topics such as the promotion of healthy physical, psychological, and social aging in health and human services. Focuses on how health and human services can promote developmental potential in older adults. Encourages students to delve into a study of the role that aging persons will play in their selected field of health and human services. Also, students will conduct research on topics in aging and examine how this research relates to their major and future career goals. Recommended Course Preparation:Introductory social or behavioral science course
   Course ID: 101844
   Consent: No Special Consent Required
   Components: Lecture
   Requirement Group: You must complete AGNG100 or AGNG200 or ANTH211 or PSYC100 or SOCY101 or POLI200

AGNG 361 (3.00)

Technology for Management of Aging Services

This course will introduce students to the history of technology, both as a social/cultural phenomenon that has shaped the lives of those entering their later years as well as an enabler to improve and enhance quality of life for aging Americans. Students will be introduced to various types of technology and to how they can be used to improve the care and quality of life for aging Americans. Recent advances in technology such as electronic health records, home monitoring devices, software and tools that enhance seniors' connections with the outside world and turn therapy into recreation, and electronic tools that can be used to manage and enhance an organization's approach to improving its culture and care practices will be examined. Guest speakers and opportunities to see some of these technologies either in use or through live demonstrations or video will be featured.
   Course ID: 100021
   Consent: No Special Consent Required
   Components: Lecture
   Same as Offering: IS 361
   Requirement Group: You must complete AGNG100 and IS101 or IS147

AGNG 399 (1.00 - 3.00)

Independent Study in the Management of Aging Services

Directed independent study, completed under the direction and review of a faculty member affiliated with the program. Credit is variable, reflecting varied scope of student projects. Variable credit course repeatable up to 6 credits.
   Course ID: 057343
   Consent: No Special Consent Required
   Components: Independent Study
   Requirement Group: You must complete 9 Credits in AGNG

AGNG 401 (3.00)

Critical Issues in Management of Aging Services

This course applies basic organizational management techniques to the unique demands of aging services in the public and private sectors. The course deals with the unique customer, regulatory, ethical, quality and delivery issues of providing services to individuals living in various settings and ranging from older adults who are fully active and productive to those facing limited health, incomes, cognitive function or social support. Financing of services, including public resources, private payment and insurance (health, long-term care) is a key topic of concern in providing and coordinating care for older adults. Management issues of on-site and remote staff are also addressed.
   Course ID: 057344
   Consent: No Special Consent Required
   Components: Lecture
   Requirement Group: Completion of AGNG 300

AGNG 415 (3.00)

The Art of Aging

Introduces students to the ways in which film, art, and literature has portrayed the experience of aging and attitudes towards aging and older adults. Focuses on how film, art, and literature depict self/identity, family, friendship, intimacy, resilience, creativity, intellectual capacity, community, and productivity in later life. Encourages students to critically think about ways the aging experience is depicted in the arts and how the arts can be used to portray developmental potential in later life.
   Course ID: 101845
   Consent: No Special Consent Required
   Components: Lecture
   Attributes: Arts and Humanities (GEP)
   Requirement Group: You must complete AGNG 200

AGNG 422 (3.00)

Research Applications in Aging Services

Businesses, agencies and organizations are required to evaluate and assess the quality of the services they provide. This course reviews a variety of techniques, including business-based techniques, quality assessment tools, program evaluation and customer satisfaction approaches. Students will learn three basic approaches to outcomes research and statistics applicable across a wide range of aging services settings from government to for- and nonprofit agency settings.
   Course ID: 052106
   Consent: No Special Consent Required
   Components: Lecture
   Requirement Group: STAT 121 or STAT 351

AGNG 430 (3.00)

Legal and Ethical Issues in Aging Services

This course introduces the substance, processes and context of law and lawyering as they impinge on administration, service, and planning of programs for and with an aging population, and is intended to provide basic tools which can be applied to a range of substantive issues in Aging. Students will be presented with materials commonly encountered in the worlds of planning and practice (e.g. mini-case problems, proposed statutes and regulations, materials used in resolving legal conflicts and/or ethical dilemmas). Ethical theory and practice, problem analysis, remedy choice-making, and appreciation of styles and processes of various forums (legislative, judicial, executive, etc.) are features of the course.
   Course ID: 100020
   Consent: No Special Consent Required
   Components: Lecture
   Requirement Group: AGNG 100 and PHIL 358 or MGMT 385 or IS 304; Junior Standing

AGNG 440 (3.00)

Diversity in Aging Services

Providing services to older people involves the diversity of the clients and, increasingly frequently, the diversity of the service provision staff. Including aspects of cultural diversity, socioeconomic diversity, gender diversity and age diversity, this course provides students with information regarding aspects of diversity that may influence the expectations and satisfaction of both groups in the service delivery system. Examples include variations in family systems, expectations about later life and illness, issues related to eligibility for services, and problems of communication and comfort in cross-age, intercultural or interclass interactions.
   Course ID: 057345
   Consent: No Special Consent Required
   Components: Lecture
   Requirement Group: Must complete AGNG 401

AGNG 454 (3.00)

Global Aging and the Future of Social Insurance

This course examines the demographic causes for and the multiple social and economic effects of the unprecedented demographic trend of aging in the population of the U.S. and of countries throughout the world. This course prepares students to understand and to join the debates about social insurance programs (e.g. Social Secuirty and Medicare) into the 21st century in the U.S., the developed countries and third world nations. Specific topics include a visualization of the planet at mid-century and beyond, challenges from the unfunded liability of these programs, and the technique of generational accounting. Policy options to address the multifaceted dilemmas will be explored, including an overview of policies being implemented in other developed nations. Finally, personal strategies to address the expected trends are explored.
   Course ID: 052107
   Consent: Department Consent Required
   Components: Lecture
   Same as Offering: ECON 466

AGNG 460 (6.00)

Internship in the Management of Aging Services

This one-semester experiential learning internship places students at established agencies, organizations or businesses providing services. The student will either undertake a new project on behalf of the organization or participate in meaningful fashion in an ongoing project to improve/augment services, evaluate performance or quality, or contribute to a new initiative under the immediate supervision of an identified onsite mentor. Student placements will reflect the intended career trajectory (government/policy, human services/aging network or business/for-profit services) and be conducted with oversight by a faculty member in the school, via the attached seminar (AGNG 461) for which students must be concurrently enrolled.
   Course ID: 057346
   Consent: No Special Consent Required
   Components: Field Studies, Lecture
   Requirement Group: Junior standing; 15 credits in AGNG

AGNG 462 (3.00)

Internship in Aging Services I

This is the first of a two semester internship in the Management of Aging Services. Students are placed at established agencies and that provide services to older adults. The student will either undertake a new project directly related to the management of aging services or participate in an ongoing project designed to improve and/or evaluate services for older adults. Students work under the supervision of an immediate supervisor at the agency and are overseen by faculty at the Erickson School. Student internship placements will reflect the student's career interests and career plans in government/policy, human services/aging network, or business/for-profit services. Students attend a one-hour internship seminar twice monthly during the semester.
   Course ID: 100004
   Consent: No Special Consent Required
   Components: Field Studies, Lecture
   Requirement Group: Junior standing; 15 credits in AGNG

AGNG 463 (3.00)

Internship in Aging Services II

This is the second of a two semester internship. Students are placed at the same agencies at which they were interns during the first semester of the internship. The student will either undertake a new project directly related to the management of aging services or participate in an ongoing project designed to improve and/or evaluate services for older adults. Students work under the supervision of an immediate supervisor at the agency and are overseen by faculty at the Erickson School. Student internship placements will reflect the student's career interests and career plans in government/policy, human services/aging network, or business/for-profit services. Students attend a one hour internship seminar twice monthly during the semester.
   Course ID: 100005
   Consent: No Special Consent Required
   Components: Field Studies, Lecture
   Requirement Group: Successful completion of AGNG 462

AGNG 470 (3.00)

Aging Service Management: Capstone Seminar

This course requires that students bring together various skills, knowledge and experience in a capstone experience where they will be expected to a) demonstrate understanding of the content of the major, b) show evidence of ability to apply it in innovative ways, and c) develop materials and demonstrate readiness for job search. Given the wide range of information presented in the major, this course provides a structured opportunity to pull together the varied pieces into a working whole. Problem solving, critical thinking and mutual learning/teaching in the seminar format are also a feature of the course.
   Course ID: 057348
   Consent: No Special Consent Required
   Components: Lecture
   Requirement Group: Senior status and AGNG 460 or 462 and 463.

AGNG 497 (1.00 - 3.00)

Supplemental Practicum in Aging Services

This course is intended for students desiring an additional practice experience beyond the internship required for the major. Students must 1) identify and arrange their own practicum host; 2) submit for approval the site and a plan of work reflecting the number of credits; and 3) gain agreement of a faculty member to supervise this work which will operate under the format of an independent study. Students are expected to undertake meaningful activity in connection with this experience, and must complete written assignmnets for the supervising faculty member agreed upon prior to the practicum. Variable credit course repeatable up to 3 credits.
   Course ID: 052108
   Consent: No Special Consent Required
   Components: Lecture
   Requirement Group: AGNG 460 or 462 and 463 with a C or better.

AGNG 498 (3.00)

Advanced Special Topics in Management of Aging Services

This course provides the opportunity to present specialized or emergent topical material to advanced students with interests in management of aging services. Topics will vary and will be announced in advance of the semester in which the course is offered. This course is repeatable up to 6 credits or 2 attempts.
   Course ID: 052109
   Consent: No Special Consent Required
   Components: Lecture
   Topics: Images Of Aging, Global Aging & Soc Ins, Global Agng & Social Ins, Strength Based Approaches to Promoting Health, Managerial Economics for Aging Services, Health Care and Aging, Nursing/Pharmacy Serv in LTC, Business Decision Making in Aging Services, Culture Change in Long-Term Care
   Requirement Group: You must complete 12 credits in AGNG

AGNG 499 (1.00 - 3.00)

Independent Study in Aging Services Management

Directed independent study, completed under the direction and review of a faculty member affiliated with the program. Credit is variable, reflecting varied scope of student projects. Variable credit course repeatable up to 6 credits.
   Course ID: 057349
   Consent: No Special Consent Required
   Components: Independent Study
   Requirement Group: You must complete 12 credits in AGNG